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Frequently Asked Questions
Read about our most frequently asked questions.
How does it work?
Book a car online by submitting our "Booking Request" form or by calling in. Show up at our location with ID and insurance. Receive a briefing on the vehicle and rules and enjoy!
Can I book online?
Yes, bookings are available online at kovacslv.com
Do you accept walk-ins?
Walk-ins are strongly discouraged as we work an appointment only basis. Please contact us or book online for all bookings. We generally like to have at least one hour notice to properly clean and prepare your vehicle. We understand last minute changes pop up and can try to accommodate quicker rentals.
In there a security deposit?
Yes, most of our vehicles require security deposits. The deposit amount is calculated on a percentage of the rental value. The deposit amount can range from $500 - $1,000 depending on the vehicle. Please contact us for more information on a specific vehicle.
How old do I need to be to rent a car?
21 years old is the minimum for most of our vehicles. Some of our supercars require 25 or 30 years old.
Do I need to have a drivers license?
Yes, drivers licenses are required and must match the name on the booking at start of trip.
How many miles am I allowed to drive?
All of our vehicles come with 150 - 200 miles a day mileage caps. If exceeded, there is a per mile rate applied. This rate is determined from the rental rate of the vehicle, so will be specific to each different vehicle. Please contact us for pricing and quotes on any vehicles.
Unlimited mile packages can be purchased for an additional charge. Please contact us for pricing and more information.
Can I take the car out of state?
Most of our vehicles are allowed out of state but please contact us to get more information on each vehicle. Our super cars are not allowed out of state.
Each car does come with a mileage cap. Unlimited miles can be purchased, please contact us for pricing.
Are there hourly rentals?
Yes, we have all timeframes of rentals available. Hourly, daily, weekly and monthly. Please contact us for pricing quotes on any vehicles.
Is there military discounts?
Yes, we offer 10% military, police and senior discounts. Please contact us to apply the discounted pricing when booking.
Can I book a car for someone else?
No, the name on the booking must match the driver and drivers license when picking up the vehicle. Additional drivers can be added to your booking.
Are there penalties for late returns?
Yes. Please communicate with your host if you are running late or would like to change your drop off time. We understand things come up and will try our hardest to work with you on a new drop off time. If no communication is received and vehicle is returned over 1 hour late, an additional day is charged for the rental.
What is the refund policy?
All cancellations, regardless of reason, receive a 50% return. Cancellations within 48 hours of the trip start time will not receive a refund. Shine reserves the right to refuse rentals for any reason, including intoxicated guests, signs of reckless behavior or signs of identity theft.
Can I pay with cash?
No, bookings must be made online on our secure booking system.
Do you accept Bitcoin?
We do not accept bitcoin at this time. We hope to accept Bitcoin in the future.
Blog
Learn more about our all of favorite cars quirks & features.
Can EVs be used on road trips?
Progression in electric vehicle technology now means EVs are equally suitable for inner-city travel and longer journeys. With approximately 46,000 charging stations located throughout the country, and more being added every month, electric cars can take you farther than you ever realized.
Where are EV chargers in Las Vegas?
Charging occurs by connecting the EV to a power source known as a charging station. Once connected to the charging station, EVs use their charging port and onboard charger to convert the external power into battery charge. While all-electric cars (BEVs), such as the Tesla Model 3, must be repowered at a charging station, hybrid vehicles (HEVs and PHEVs) can be recharged at a charging station or refueled at a gas station.
Please return your EV rental with its battery charged to at least 10%. If you charge at a Tesla network station, we’ll pass through charging-related fees to the credit card you used to rent your Tesla.* And if you charge at a third-party charging station, just pay on the spot.How To Use An EV Charger?
How to start charging your Electric Vehicle
1. Plug In Your Vehicle.
2. Check Availability. You can check the chargepoint's availability on the chargepoint itself or via the VendElectric app. ...
3. Select Your Chargepoint. ...
4. Confirm Your Charge. ...
5. End Your Charge.How To Plug In An EV Charger?
You simply plug the charging cord into a socket in your garage or even outside your home and charge your vehicle's battery that way. New EVs include a Level 1 charging cord compatible with your home's electrical outlets.